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Configure notifications
Route ScoutDNS alerts (dynamic-DNS IP changes, end-user unblock requests, etc.) to specific email addresses using Notification Profiles.
Updated Aug 23, 2025 • 2 min read
ScoutDNS sends alerts to recipients you configure via Notification Profiles. A profile pairs an email address with the set of alert types that address receives. The email doesn’t need to be a ScoutDNS operator account, it can be a shared inbox, a distribution list, or anything else that takes mail.
Create a notification profile
- Open Configure Notifications and click New in the top right.
- Enter the recipient email address.
- (Optional) Add a description so other admins know what the profile is for.
- Toggle the alert types this profile should receive (see the catalog below).
- Save.
Alert catalog
Alerts are grouped into two families.
System
| Alert | When it fires |
|---|---|
| Dynamic DNS IP Change | A DNS IP change is detected on a network using a dynamic-DNS hostname and the new IP is successfully obtained. |
| Dynamic DNS IP Update Failure | A DNS IP change is detected on a dynamic-DNS network but ScoutDNS could not obtain the new IP. Action needed, your dynamic-DNS provider’s updater may be down. |
Block Page
| Alert | When it fires |
|---|---|
| Unblock Page Request | An end user submits an unblock request from a custom block page. The request includes the domain they tried to reach and (if you enabled the email field on the block page) their email address. |
[!TIP] Send Unblock Page Request alerts to your service-desk shared inbox, not an individual. Volume can be high on tightly-filtered networks, and tracking turnaround as a team is easier than relying on a single recipient.
More alert types are being added.
Related
- Custom block pages, where unblock requests originate
- Dynamic IP setup, what triggers the dynamic-DNS alerts